1. Collecting Company and Contact Information
Company Name: Everstone Co., Ltd.
Contact Number: +82-51-900-9009
Consultation Hours: Monday to Friday (10:00 AM - 6:00 PM), Closed on Saturdays, Sundays, and Public Holidays
Lunch Break: No phone consultations available between 1:00 PM - 2:00 PM
2. Personal Information Collection Items and Methods
The company collects the following personal information for smooth customer consultations, various service provisions, data statistics, and more:
A. Collection Items
Mobile phone number, access logs, and authentication dates, payment records, game version
B. Personal Information Collection Methods
The company collects personal information during the first execution of the game after purchase, during game use, and during network connections.
3. Purpose of Collecting and Using Personal Information
The company uses and utilizes the collected personal information within the scope notified for the following purposes, and in principle, does not use it beyond this scope or disclose the user's personal information externally without the user's prior consent. (However, if the user has given prior consent for disclosure or if it is required by law or for investigative purposes according to the procedures and methods specified by law, the information may be disclosed externally.)
A. Fulfillment of Service Provision Contracts and Fee Settlement
Content provision, provision of specific customized services, official purchase authentication, purchase and payment
B. Customer Management
Identity verification, personal identification, prevention of fraudulent use by delinquent customers and unauthorized use, verification of intent to authenticate, record retention for dispute resolution, complaint handling, notification delivery.
C. Development of New Services and Marketing/Advertising Utilization
Development of new services, provision of services and advertisements based on statistical characteristics, confirmation of service effectiveness, analysis of access frequency, and statistics on customers' service usage.
4. Retention and Use Period of User Information
The personal information collected with the user's consent will be retained and used while the application is in use. If the user requests the deletion of personal information separately, it will be completely deleted from the database in a way that cannot be reproduced, making it impossible to view or use it later. However, if there is a need to retain it according to the relevant laws, the company will retain the personal information for the period prescribed by the relevant laws as follows:
A. Retention Items
The company retains all items under "2. Personal Information Collection Items and Methods" in section "A. Collection Items."
B. Information Retention Reasons Based on Relevant Laws
The company retains customer information for a certain period as prescribed by relevant laws, such as the Commercial Act and the Act on Consumer Protection in Electronic Commerce, etc. In this case, the company uses the retained information only for the purpose of retention, and the retention period is as follows:
- •Records regarding contract or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- •Records regarding payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- •Records regarding consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
- •Records of visits: 3 months (Protection of Communications Secrets Act)
5. Personal Information Destruction Procedures and Methods
The user's personal information will be destroyed without delay once the purpose of collection and use is achieved, and the destruction procedures and methods are managed based on the following criteria:
A.
Information collected/used by the company is stored for a certain period according to internal policies and other related laws after the purpose is achieved, and then destroyed.
B.
Personal information stored in electronic form is deleted using technical methods that prevent recovery.
6. Rights of Users and Legal Representatives and Their Exercise Methods
A.
Users and legal representatives may request the deletion of personal information at any time. To delete personal information, please get in touch with Everstone Co., Ltd. (+82-51-900-9009), and the request will be promptly handled.
B.
Personal information that has been terminated or deleted at the request of the user or legal representative is processed as specified in "4. Retention and Use Period of User Information" and is treated so that it cannot be viewed or used for other purposes.
Please confirm that you have fully understood the above content. If you agree to the above terms, please click the 'Confirm' button to proceed with using the game. If you do not agree, please exit the application.